For locals, call 311 for services or information, especially for information about COVID-19.
1. Washoe County Website
Washoe County is actively responding to COVID-19. Please keep yourself in the loop with any updates from the Washoe County website.
2. Nevada Unemployment Insurance
For anyone suffering from reduced hours or loss of unemployment, file an insurance claim through Nevada’s Unemployment Insurance program.
3. Centers for Disease Control & Prevention FAQ
Help control the spread of rumors and look over this FAQ from the Centers for Disease Control & Prevention for any questions/concerns regarding the virus.
4. Safe Ways to Practice Social Distancing
6. Supplemental Nutrition Assistance Program (SNAP)
Social Security Income recipients may be eligible for the SNAP program (food stamps). If a recipient or applicant lives in a household where everyone is receiving or applying for SSI, Social Security will help the person complete the SNAP application. If you have any questions regarding SNAP eligibility, please call the state of Nevada Division of Welfare and Supportive Services at (702) 486-5000.
7. Rent, Mortgage, and Utilities Assistance
Senator Cortez Mastro put together a resourceful guide with everything to help during the government shutdown. More specifically, there are several resources if you need help with paying your rent/mortgage fees or contacting your landlord. Housing assistance can be found in this guide starting on page 23. Utilities assistance can be found starting on page 34.
8. Senior Only Grocery Store Hours
Some stores are offering hours during which seniors are the only customers allowed.
Smith’s Food and Drug Stores
Mondays, Wednesdays, and Fridays, 7:00am-8:00am
Dollar General Stores
Everyday, during the first hour of opening 7:00am-8:00am or 8:00am-9:00am
Every Wednesday during the first hour of opening
9. 60-Day Free Internet for K-12 & College Households
Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. More information here.
10. Northern Nevada Food Bank Kids Cafe
Effective Tuesday, March 17, 2020, Kids Cafe will resume with an altered schedule of distribution locations and times. The Kids Cafe program will offer daily (M-F) meals to children 1-18 years old utilizing a drive-thru, grab-and-go model, which will allow children to take meals home for consumption through school closures. View the schedule.
11. Small Business Administration Low-Interest Loans
Small business owners in all U.S. states and territories are currently eligible to apply for a low-interest loan due to Coronavirus (COVID-19). Click here to apply. Find more information on the SBA’s Economic Injury Disaster Loans at SBA.gov/Disaster.
12. Resources for Domestic Workers
The National Domestic Alliance has put together a resourceful guide for questions and concerns regarding Domestic Workers. The guide can be accessed here.
13. Nevada Health Response Website
Governor Sisolak and Nevada Health Response put together a website to help Nevadans during the pandemic. The website can be accessed here.